The most enjoyable part of the job was seeing our customers smile and happy with our service. The hardest part of the job was of course trying to satisfy all customers! as not everyone is always pleased no matter how hard you try or do. In addition to that all staff thrived to get everything done at customer satisfaction. The reason for tension was during busy periods when members of staff needed things doing and there was just not enough staff for it all. Sometimes in the work place there was tension which was easily resolved between staff. I was given quite a lot of responsibility for my work role. I have left there with more understanding of customer service as well as how to deal with customers issues and enquiries. It taught me how the catering/hospitally industry worked. It’s all about opinion though right? I’m sure many would disagree, however it’s back for a stint with the independants for me.Overall, I enjoyed working in the Travellers rest. The Travellers Rest hasn’t unfortunately made me feel like rushing back, the price point here is at the higher end for chain pub food and although it was decent, for me it wasn’t great. Mains plates were left for a while after finishing and we did eventually get up and go to the bar to pay, thus missing out on being offered desserts. ![]() The service here is good, it did feel like courses took a little longer to come out than you’d expect given how quiet it was but certainly not anything to query. ![]() The Penang Curry was a bit of a mixed bag, flavourful, a nice hint of heat and a lovely sweetness from the peppers and the red onion, however the addition of chicken consisted of slices of dry, overcooked chicken breast placed on top, it certainly hadn’t been cooked fresh and detracted from the dish. My only gripe was the dauphinoise potatoes are served hidden under the beef rib and resemble somewhat of a mess when discovered, saying that they tasted great. The carrots and broccoli were cooked well with just a slight bite and the grilled spring onion adding a hint of sweetness that the dish needed. The miso butter really adding richness and a saltiness to the dish that complimented the beef. The Beef Rib came with dauphinoise potatoes, roasted carrots, broccoli and a grilled spring onion, the beef had a lovely crispy edge and flaked away from the rib nicely. Crispy Camembert Bitesįor mains we ordered Beef Rib with Miso Butter at £16.95 and Vegetable Penang Curry with the option of Chicken added at £15.95. I think 3 would have been a fair deal and would have extended the 40 seconds it too me to eat them to a full minute. However, at £5.95 for 2 pieces I felt this was pretty expensive, I mean they have literally given you the minimum amount in order to turn bite in to a plural. I ordered Crispy Camembert Bites with an Apricot and Ginger chutney as a starter, these did have a lovely crispy panko coating and the Camembert was rich and oozed out with the satisfactory flow you would expect. The menu here is fairly small for a ‘pub menu’, which is usually a good thing, consisting of 10 starters and 8 mains as well as a chef’s special and 2 steak options. The lights in this area have all had one bulb removed, whether that’s to dim the light or to save energy that’s understandable, but come on, don’t leave the flex hanging down out of the fittings, tidy it away, even if it’s to stop someone sticking their finger in it. The bench seating is heavily soiled and the upholstery on one of our chairs was ripped and worn down to the foam.įor me this is something Vintage Inns need to replace/refurb immediately, it doesn’t give you the best first impression when you’re about to part with some of your hard earned. ![]() The Travellers Rest is owned by the pub chain Vintage Inns, first impressions when walking in are very cosy, big fireplaces with tables right next to them, however being led further in and seated it’s not quite the same. My last few new dining experiences haven’t quite hit the mark, and this didn’t change that. If you’re a Cardiff or Caerphilly native then you’ve probably been here at least once in your life, I used to come quite regularly but a 7 year gap meant I was keen to try and reaffirm it had become the pub I wanted it to be, unfortunately it hadn’t. It’s picture perfect exterior, thatched roof, small doorways, stone floors and fireplaces certainly make it feel like somewhere you can escape the elements and find refuge. Is it in Cardiff? Is it in Caerphilly? You’re never quite sure, perched at the top of Caerphilly mountain it’s within easy access for whichever side you ascend from.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |